Golden Hill Chalets & Suites

Privacy Policy

Responsible Person in terms of data protection laws:

Golden Hill Country Chalets & Suites
Golden Hill Besitz- und Verpachtungs GmbH
MMag. Dr. Barbara Reinisch & Andreas Reinisch
Waldschach / Steinfuchsweg 2
8505 St. Nikolai i. Sausal
Austria

Tel: +43 650 35 059 36
Mail: welcome@golden-hill.at

Data protection officer within the meaning of the DSGVO:
Andreas Reinisch, andreas.reinisch@golden-hill.at

Collection of General Information

On some pages of this website, the user is asked to provide personal data. The transmission of such information is at the discretion of the user. Your personal data will only be stored and processed to deal with your request and won’t be passed on to any third party. You can at any time object to the use of your personal data by e-mail or postal letter. We guarantee that your data will be treated confidentially in compliance with the provisions of the data protection law.

Cookies

Like almost all service providers, we use cookies, web beacons or similar processes when you visit our websites or use our services.

Cookies are small text files that are stored by your browser on your computer or mobile device. They enable the recognition of your computer or device, if necessary, across different websites. The cookies do not contain any personal information. Some of the cookies we use are deleted after the end of the browser session, i.e. after closing your browser (so-called session cookies). Other cookies remain on your device and allow us or our affiliates to recognize your browser on your next visit (persistent cookies).

You can prevent the use of cookies by setting your browser software accordingly. However, it is possible that certain areas of the sites or offers may not work as intended.

Web beacons are small graphics files (“pixels”), integrated into our website. They can be used to record user behaviour. Similar procedures include Flash cookies, HTML5 cookies or other local (browser or device) storage methods in which ‒ similar to cookies ‒ data can be stored in your browser or on your device in order to recognize your browser or device on the next visit.

The use of cookies and similar methods enables us to collect information about users in order to make the use of the websites easier, more comfortable and to enable certain offers.

We use cookies for the following purposes: booking function, login/customer areas.

We also use cookies for web analytics, retargeting and conversion tracking services (see below).

Contact Form

If you contact us through the available contact options, some of your personal data (e.g. name, address, contact and communication data like telephone number and email address) will be collected, so that we can process and respond to your request as well as follow up on any other questions you might have. 

This data will not be passed on to third parties without your consent. Personal data that is processed by us in the context of a general contact request by e-mail or contact form, we store only as long as necessary for the respective correspondence.

Direct Booking Option and Booking Requests on the Hotel Website

Personal data that we collect related to a room reservation will only be stored for as long as is necessary for the execution of the contract and any subsequent contract-related correspondence or in the case of commercial and/or tax-relevant documents containing personal data, as long as the statutory periods of the Commercial Code and the Tax Code provide for the retention of these documents. Legal basis for the processing of personal data in connection with a room reservation: The processing of personal data is necessary to fulfil the relevant contract in connection with a room reservation (Art. 6 (1b) GDPR).

Direct Booking Option on a Hotel Website, combined with Direct Mailing via Newsletter:

If you have subscribed to our newsletter, you will receive regular newsletter and marketing emails related to offers and news from our company. The legal basis in this case is your consent in accordance with Art. 6 (1a) GDPR. In addition, we will use your email address (provided during a booking) for the purpose of direct mailing for similar offers, unless you have already objected to this. The legal basis in this case is our legitimate interest in direct advertising according to Art. 6 (1f) GDPR.

You can revoke your consent to receive such emails at any time and free of charge or object to the receipt of such emails, e.g. via the unsubscribe link in our emails. Your email address will be saved for the newsletter as long as you do not object.

Comments and Posts

If you leave a contribution or comment on this website, your IP address will be saved. This serves the security of the website operator: If your text violates the law, your identity has to be trackable.

SSL Encryption

To protect the security of your data during transmissions, we use state-of-the-art encryption methods (e.g. SSL) via HTTPS.

Deletion or Blocking of the Data

We adhere to the principles of data avoidance and data minimization. We store your personal data for as long as necessary to achieve the purposes mentioned here or as the storage periods provided for by law mandate. After the respective purpose ceases to exist or these deadlines have expired, the corresponding data will be routinely blocked or deleted in accordance with the statutory provisions.

Use of Google Analytics

This website uses Google Analytics, a web analytics service provided by Google LLC (in the following: Google). The legal basis is our legitimate interest in the analysis and evaluation of the use of our website as per Art. 6 (1f) GDPR.

Google Analytics uses so-called “cookies”; these are text files that are stored on your computer and that enable the analysis of the use of the website by you. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, since IP anonymisation is activated on this website, your IP address will be shortened by Google beforehand within member states of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. Google will use this information on behalf of the operator of this website to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

You can prevent the storage of cookies via your browser settings; however, please note that if you do this, you may not be able to use this website to the fullest extent possible. In addition, you may prevent the collection by Google of the data generated by the cookie and related to your use of the website (including your IP address) as well as the processing of this data by Google by downloading and installing this browser plug-in: The current link is http://tools.google.com/dlpage/gaoptout?hl=en

In addition or as an alternative to the browser add-on, you can prevent tracking by Google Analytics on our pages by clicking this link: Deactivate google analytics

An opt-out cookie will be installed on your device. This will prevent data collection by Google Analytics on this website and for this browser in the future, as long as the cookie remains installed in your browser.

Google automatically deletes personal information associated with cookies, user ID or promotional ID (e.g. DoubleClick cookies, Android Advertising ID, Apple’s promotional ID) after 14 months.

Google also processes your personal information in the US and is subject to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework.

Use of Google Webfonts

For the purpose of the needs-based design and optimization of our pages, we use external, embedded fonts from Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043 USA (“Google”) based on Art. 6 (1f) GDPR. In doing so, your Internet browser automatically establishes a connection to Google’s servers to transfer the information listed under section Data collection. If you have an account with Google and you are logged in to Google, your data may be associated with your account by Google. We have no control over this data transfer and the further processing of data by Google.

For more information on the purpose and scope of Google’s data collection and processing, your rights, and privacy preferences, please visit https://www.google.com/intl/en/policies/privacy. Google also processes your personal data in the US and is subject to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework

Use of Google Maps

For the purpose of the needs-based design of our website, we use the “Google Maps” component provided by Google in accordance with Art. 6 (1f) GDPR.

Each time Google Maps is accessed, Google sets a cookie to process user settings and data when viewing the page that has the Google Maps component integrated. This cookie is usually not deleted by closing the browser, but will expire after a certain amount of time unless it is manually deleted by you.

When you visit the website, Google receives the information that you have accessed the corresponding sub-page of our website. In addition, the information listed in Data collection is transferred to Google by your browser. This is done regardless of whether Google provides a user account that you are logged in to, or if there is no user account. When you are logged in to Google, your data will be assigned directly to your account. If you do not wish the information to be associated with your Google profile, you must log out before activating the button. Google stores your data as usage profiles and uses them for purposes of advertising, market research and/or needs-based website design. Such an evaluation takes place in particular (even for users who are not logged in) to provide appropriate advertising and to inform other users of the social network about your activities on our website. You have a right to object to the formation of these user profiles; you must forward this objection directly to Google.

For more information on the purpose and scope of Google’s data collection and processing, your rights, and privacy preferences, please visit https://www.google.com/intl/en/policies/privacy. Google also processes your personal data in the US and is subject to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework

Embedded YouTube-Videos

This website includes a “YouTube plug-in”. This YouTube software uses cookies for data collection and statistical data analysis. YouTube uses cookies to capture reliable video statistics, prevent fraud, and improve usability, among other things. The operator of the website receives statistical values from the YouTube cookies about the retrieval of individual videos embedded in the website without reference to the respective user. The legal basis for the use of YouTube plug-ins is our legitimate interest in an interesting and needs-based design of our website as per Art. 6 (1f) GDPR.

We use embedded YouTube videos in enhanced privacy mode. This means that if you do not play the videos, you will not transfer any data about you as a user to YouTube. The data transfer only takes place when you watch the videos. We have no influence on this data transfer.

When you play the video, YouTube receives the information that you have accessed the corresponding sub-page of our website. In addition, the data mentioned above under “server log files” are transmitted. This happens regardless of whether YouTube provides a user account that you are logged in to, or if there is no user account. When you are logged in to Google, your data will be assigned directly to your account. If you do not wish the information to be associated with your YouTube profile, you must log out before activating the button. YouTube stores your data as usage profiles and uses them for purposes of advertising, market research and/or the needs-based design of its website. Such an evaluation takes place in particular (even for users who are not logged in) to provide appropriate advertising and to inform other users about your activities on our website. You have a right to object to the creation of these user profiles; you must forward this objection directly to YouTube.

Further information on the purpose and scope of the data collection and its processing by YouTube can be found in the privacy policy. You will also get more information about your rights and privacy settings here: https://www.google.com/intl/en/policies/privacy. Google also processes your personal information in the US and is subject to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework

Web push notifications from PushPanda.io

We use web push notifications from PushPanda.io. Web push notifications are notifications that can be displayed on your terminal device without opening the website or the relevant app.

No distinctive user data, such as IP addresses or similar, that could allow the user in question to be identified, are saved. If somebody registers for the notification distributor (opt-in process), only an identification code and the geographical IP information (country and state) of the user are sent to PushPanda.io and stored in its database. This code is issued by the respective browser provider (Google, Mozilla, etc.) and enables the notifications to be sent to the relevant browser later. Notifications are sent by the browser provider itself.

If the opt-in for push notifications is withdrawn (opt-out), all data saved with PushPanda.io is deleted and the identification code will be invalid.

You can find information about opting out of push notifications at https://www.pushpanda.io/en/chrome-web-push-messages

PushPanda.io is a service of Project K GmbH, with headquarters in Innsbruck, Austria.

Social plug-ins von Facebook, Instagram, Pinterest

This website contains so-called social plugins of Facebook social network operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA. These plugins are symbolised by a Facebook logo or marked with the writing “Social Plugin of Facebook” (“Soziales Plugin von Facebook”). Please click on the link below to view the list of Facebook plugins and their symbols. plugins: http://developers.facebook.com/plugins

When you visit a page of this website that contains such a plugin, your browser establishes a direct connection with the Facebook servers. The content of the plugin will be directly transmitted by Facebook to your browser, which embeds it into this website.

The embedded plugin provides Facebook with the information that you have accessed a certain page of this website, even if you do not have a Facebook account or if you are not logged in to Facebook. Your browser transmits this information (including your IP address) directly to the Facebook server in the USA where it is stored.

If are logged in to Facebook, your visit on our website can be matched with your Facebook account. If you interact with such a plugin, for example the “Like” button, or if you enter a comment, the information is transmitted to the Facebook server where it is stored. Facebook will also publish this information and display it to other Facebook users.

Facebook may use this information for publicity or market research purposes or to improve the design of the Facebook layout. Facebook creates user, interest and relation profiles, for example, to evaluate your use of this website with regard to the advertisements displayed on your Facebook account, to inform other Facebook users of your use of our website or to provide further services relating to the use of Facebook.

If you want to prevent Facebook from connecting the data collected about our website to your user account, you must log out from Facebook before accessing our website.
To get more information about the purpose and the extent of the data collection and processing by Facebook as well as your rights and configuration possibilities for the protection of your private sphere, please refer to the privacy statements of Facebook available under the following link: http://www.facebook.com/policy.php

Flickr

Flickr is a service of Yahoo! EMEA Limited, 5-7 Point Village, North Wall Quay, Dublin 1, Ireland – Ireland. Yahoo’s privacy policy can be viewed at http://info.yahoo.com/privacy/de/yahoo/.

Newsletter

With our newsletter, we keep you informed of the latest news. If you would like to receive the newsletter and other information material, you are required to provide your valid e-mail address as well as further information, which will enable us to verify whether you are the holder of the indicated e-mail address or whether its holder agrees to receive the newsletter and other information material. We will not collect further data. The data provided by you will only be used to send you the newsletter and the latest information and won’t be passed on to third persons. When you sign up for our newsletter, we will store your IP address and the date of registration. This is necessary to prevent an unauthorised third party from abusing an email address, signing up for the newsletter without knowledge of the rightful holder of the email account. You can revoke at any time your consent to the storage of your personal data and your email address and to its use for the delivery of the newsletter and further information material.

Prize Draw

On our website you have the possibility to participate in a hotel-owned raffle. The data entered in the competition form will only be used to determine a winner. For this purpose, we log the completed entry form (data entered in the entry mask, such as title, first name, last name, e-mail, postal address), the sending of a confirmation e-mail and the receipt of the response requested herewith. Further data will not be collected. The data will be used exclusively for the duration of the competition and will not be passed on to third parties. After the end of the competition your data will be deleted.

External Links

On our website you will find links to external websites of third parties, on whose contents we have no influence. TThe respective operator of the website is responsible for the content of the linked pages. At the time of linking, no illegal content was identifiable, but a permanent control of the content of the linked pages is not possible.

Your Rights to Information, Correction, Blocking, Deletion and Objection

You have the right to obtain information about your personal data stored by us at any time. You also have the right to have your personal data corrected, blocked or, apart from the mandatory data storage for business processing, deleted. Please contact our data protection officer for this purpose. You will find the contact details at the very bottom.

To ensure that a blocking of data can be taken into account at any time, this data must be kept in a blocking file for control purposes. You can also request that the data be deleted, unless there is a legal archiving obligation. If such an obligation exists, we will block your data upon request.

You can make changes or revoke consent by notifying us accordingly with effect for the future.

Translated with www.DeepL.com/Translator (free version)

Change of our Privacy Policy

We reserve the right to update our privacy policy from time to time in order to take into current changes in legislation or jurisdiction, or implement changes to our services in the privacy policy, e.g. when introducing new services. The new privacy policy will then apply to your next visit.

Questions about Privacy

If you have questions about privacy, please contact us by email andreas.reinisch@golden-hill.at

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